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Apple-Device-Support Dumps Guide & Apple-Device-Support Certification Test Questions

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Apple Apple-Device-Support Exam Syllabus Topics:

Topic
Details

Topic 1

Installation and Setup: This section of the exam covers moving to a new iPhone, iPad, or Mac; it covers identifying whether a Setup Assistant screen on an iPhone, iPad, or Mac is skipped due to MDM. Moreover, it covers the installation and updating the iOS, iPadOS, or macOS systems.

Topic 2

Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.

Topic 3

Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.

Topic 4

Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.

Topic 5

Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.

Topic 6

Troubleshooting Apple Devices: This section of the exam describes the console, disk utility, and describing activity monitor.

Topic 7

Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.

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Apple Device Support Exam Sample Questions (Q123-Q128):

NEW QUESTION # 123
How can you control who can discover your iPhone or iPad when it's within AirDrop range?

A. Require a verification code from the other device in Password & Security settings.
B. Turn off AirDrop in Privacy settings.
C. Set AirDrop to Contacts Only.

Answer: C

Explanation:
According to the Apple Device Support Reference Materials, you can control who can discover your iPhone or iPad when it's within AirDrop range by setting AirDrop to Contacts Only1. This means that only people in your Contacts app can see your device and send you content via AirDrop. You can also set AirDrop to Receiving Off, which means that no one can see your device or send you content via AirDrop1. The other two options, B and C, are not correct because they are not related to AirDrop settings. Requiring a verification code from the other device in Password & Security settings is a feature that helps you sign in to your Apple ID account on a new device2. Turning off AirDrop in Privacy settings is not possible, as AirDrop is not listed under Privacy settings3. References: 1: How to use AirDrop on your iPhone or iPad - Apple Support, Section
"How to adjust AirDrop settings". 2: Sign in with your Apple ID - Apple Support, Section "Use a verification code with two-factor authentication". 3: Privacy settings on iPhone - Apple Support

NEW QUESTION # 124
How should you schedule an email to send in Mail on iPhone?

A. Touch and hold the send button and set the send date and time.
B. Tap Settings > Mail > Schedule and configure the send date and time.
C. Tap the calendar icon in the mail menu bar and configure the send date and time.
D. Touch and hold the mail body and configure the send date and time.

Answer: A

Explanation:
This is the correct way to schedule an email in the Mail app on iPhone, as introduced in iOS 16. You can compose your email as usual, and then long-press the send button (an upward arrow) to see the options for scheduling. You can choose from the suggested times, or tap "Send Later" to set a custom date and time. The scheduled email will appear in a separate mailbox called "Send Later", where you can view or delete it. The email will be sent automatically at the scheduled time, as long as your iPhone is on. References: How to Schedule Emails on Your iPhone - How-To Geek, Schedule an Email in Apple Mail on Your iPhone (iOS
16), How to schedule emails on iPhone, iPad, and Mac to send later, How to Schedule Email in the Mail App on iPhone - Guiding Tech, How to Schedule Emails on an iPhone - groovyPost

NEW QUESTION # 125
Use this image to answer the question.

What should you do if you forgot your passcode and your iPhone is disabled?

A. Wait until the Forgot Passcode? message appears, then follow the instructions.
B. Connect your iPhone to your Mac, then use Apple Configurator to revive the device.
C. Force shutdown your iPhone and wait 10 seconds, then turn it back on.
D. Put your iPhone in recovery mode, then connect it to your Mac or PC to restore it.

Answer: A

NEW QUESTION # 126
How to access Emergency SOS on your iPhone?

A. Press and hold the side button until the Emergency SOS slider appears.
B. Press and hold the side button and one of the volume buttons until the appears.
C. Press the home button 5 times quickly.
D. Press and hold the volume button and swipe down on your screen.

Answer: B

Explanation:
Emergency SOS is a feature on your iPhone that lets you quickly and easily call for help and alert your emergency contacts. To access Emergency SOS on your iPhone, you need to press and hold the side button and one of the volume buttons until the Emergency SOS slider appears on the screen. You can then drag the slider to call emergency services, or continue holding the buttons to start a countdown and an alert sound. If you release the buttons after the countdown, your iPhone automatically calls emergency services. Emergency SOS works differently depending on your iPhone model and region. For example, in India, you need to press the side button three times rapidly to call emergency services. You can also customize the settings for Emergency SOS, such as adding emergency contacts, enabling auto call, and turning off the countdown sound. References: Use Emergency SOS on your iPhone - Apple Support, How to trigger Emergency SOS on your iPhone (and shut it off)

NEW QUESTION # 127
Files App, what storage format does it support?

A. Mac OS Extended
B. APFS
C. NTFS
D. EX-FAT
E. MS-DOS (FAT)

Answer: A,B,D,E

Explanation:
The Files app is an app that lets you browse, organize, and manage files stored on your device, iCloud Drive, and external storage devices. The Files app supports different storage formats for external storage devices, such as USB drives and SD cards. According to Apple, the supported formats are EX-FAT, MS-DOS (FAT), Mac OS Extended (HFS+), and APFS1. These formats allow the Files app to read and write files on the external storage devices. The Files app does not support NTFS, which is a format used by Windows. NTFS is not compatible with the Files app, and the Files app can only read files from NTFS-formatted devices, but not write or modify them2. To use an NTFS-formatted device with the Files app, you need to reformat it to one of the supported formats using a Mac or PC. References: Connect external storage devices to iPhone - Apple Support, The Complete Guide to Using External Storage on iOS and iPadOS - Gizmodo

NEW QUESTION # 128
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