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Salesforce Health Cloud Accredited Professional Sample Questions (Q78-Q83):

NEW QUESTION # 78
A provider is looking to implement Utilization Management in Health Cloud and submit and track pror authorizations. Which two capabilities should a consultant customize to achieve this?
Choose 2 answers

A. Create a new Support Process to match the customer's process steps.
B. Customize the Service Request object.
C. Integrate using MuleSoft Direct for electronic Prior Authorizations (ePA).
D. Create a new UtilizationManagementSettings record in Custom Settings.

Answer: B,C

Explanation:
Implementing Utilization Management in Salesforce Health Cloud to handle prior authorizations involves customizing specific components to streamline the submission and tracking processes.
1. Integrate Using MuleSoft Direct for Electronic Prior Authorizations (ePA):
MuleSoft Direct for Health Cloud facilitates seamless integration between Electronic Health Record (EHR) systems and Health Cloud. This integration enables providers to electronically submit and track prior authorization requests, eliminating manual processes and reducing decision times. By leveraging electronic prior authorization (ePA), healthcare organizations can automate workflows, ensure timely approvals, and enhance patient care delivery.
Salesforce
2. Customize the Service Request Object:
The Service Request object in Health Cloud serves as a central repository for managing various patient-related requests, including prior authorizations. Customizing this object allows organizations to align the authorization process with their specific business requirements. Enhancements may include adding custom fields to capture necessary clinical information, modifying page layouts for improved user experience, and implementing validation rules to ensure data accuracy. Such customizations facilitate efficient tracking and management of authorization requests, ensuring that all relevant information is readily accessible to care teams.
Reference:
Get Started with Health Cloud Utilization Management
Manage Authorization Requests in a Provider's Office

NEW QUESTION # 79
An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally.
Which step should the administrator take when implementing this change request?

A. Find the Timeline Orientation setting in Custom Metadata, which controls the orientation of all timelines, and change the value to vertical.
B. Enable Timeline in Salesforce Setup, then set the toggle for vertical orientation to true to set all timeline orientations as vertical.
C. Enable Timeline in Salesforce Setup. then configure and activate new timeline and add to the relevant Lightning record.
D. Find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the Orientation to vertical.

Answer: D

Explanation:
According to the Salesforce documentation1, the Timeline View Configuration is a custom metadata type that defines the appearance and behavior of a timeline in Health Cloud. Each timeline has its own Timeline View Configuration record, which can be accessed and edited from the Health Cloud - Lightning Admin app2. One of the settings that can be changed in the Timeline View Configuration is the Orientation, which controls whether the timeline is displayed horizontally or vertically1. Therefore, to alter the appearance of the timeline so that it displays vertically instead of horizontally, the administrator should find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the Orientation to vertical.

NEW QUESTION # 80
Which three of the following features are included with a Health Cloud License?

A. EHR Mulesoft Templates
B. Intelligent Document Automation
C. Intelligent Form Reader with Amazon Textract
D. Surveys
E. Care Cordination(Patient Services)

Answer: B,C,D

NEW QUESTION # 81
Which entity in Health cloud is used to store the details of a vaccine being administrated?

A. Encounter
B. Procedure
C. Patient Immunization
D. Medication

Answer: C

NEW QUESTION # 82
In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two.)

A. Setup a scheduled Apex batch job.
B. Create a Healthcare Provider enrollment flow.
C. Use a third party API to recalculate CMS risk score
D. Setup a Apex batch job and run the job manually
E. Use the CMS recalculation API

Answer: A,D

Explanation:
Reference and details below.

According to the Health Cloud Data Model Developer Guide, two ways that an administrator can ensure that Patient Risk scores are recalculated periodically are:
Set up a scheduled Apex batch job. This method allows the administrator to create an Apex class that implements Database.Batchable interface and Schedulable interface, and schedule it to run at specified intervals using Apex Scheduler.
Set up an Apex batch job and run it manually. This method allows the administrator to create an Apex class that implements Database.Batchable interface, and execute it manually using anonymous Apex code or developer console. Using CMS recalculation API is not a valid way, as CMS recalculation API is not a feature of Health Cloud. Using a third party API to recalculate CMS risk score is not a recommended way, as it can introduce security and integration risks. Creating a Healthcare Provider enrollment flow is not a relevant way, as it has nothing to do with patient risk scores.

NEW QUESTION # 83
......

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