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100% Pass Quiz 2025 Google Professional Associate-Google-Workspace-Administrator: Valid Associate Google Workspace Administrator Exam Topics

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Google Associate-Google-Workspace-Administrator Exam Syllabus Topics:

Topic
Details

Topic 1

Troubleshooting Common Issues: Targeting Technical Support Engineers and Systems Administrators, this domain tests diagnostic skills for mail delivery failures (SPF
DMARC analysis), Calendar
Drive permission conflicts, Meet performance issues, and accidental file deletion recovery. It emphasizes log interpretation, HAR file generation, and leveraging the Workspace Status Dashboard for outage identification.

Topic 2

Managing Core Workspace Services: Targeting Workspace Configuration Specialists and Collaboration Platform Engineers, this domain focuses on configuring Gmail (mail routing, DLP, SPF
DKIM), Drive
Shared Drives (sharing policies, quotas), Calendar (resource delegation), Meet (security
recording settings), Chat moderation, and Gemini licensing. It also covers AppSheet
Apps Script deployment for workflow automation.

Topic 3

Managing Endpoints: This section measures the proficiency of Endpoint Security Engineers and Mobility Managers in applying mobile device policies (BYOD
company-owned), Chrome browser enrollment
extension management, and troubleshooting synchronization issues across Workspace services.

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Google Associate Google Workspace Administrator Sample Questions (Q72-Q77):

NEW QUESTION # 72
Your organization has detected a significant rise in unauthorized access to applications from personal devices. This poses a critical security risk and could lead to data loss. To mitigate this risk, you must immediately restrict user access to these applications. What should you do?

A. Enable data loss prevention rules.
B. Enable multi-factor authentication for application access.
C. Configure apps data access to Limited to only allow access to unrestricted services.
D. Limit apps access to company-issued devices by using context-aware access.

Answer: D

Explanation:
The problem states a "significant rise in unauthorized access to applications from personal devices," posing a "critical security risk" and potential "data loss." The immediate goal is to "immediately restrict user access to these applications" from personal devices.
Context-Aware Access (CAA) is specifically designed to control access to Google Workspace applications based on the "context" of the user and their device. This includes whether the device is managed (company-issued) or unmanaged (personal), its security posture, IP address, and location. By configuring CAA policies, you can enforce that users can only access specific applications if they are using a company-issued device.
Here's why the other options are less effective or not the primary solution for this immediate restriction:
B . Enable multi-factor authentication for application access. MFA is a crucial security layer, but it authenticates the user, not the device. A disgruntled employee could still use their personal device with MFA enabled to download data if no device-based restriction is in place. It prevents unauthorized users but not authorized users on unauthorized devices.
C . Enable data loss prevention rules. DLP rules are excellent for preventing sensitive data from leaving the organization (e.g., by blocking sharing of files containing credit card numbers). However, they don't restrict access to applications based on the device type. An employee could still access and potentially download non-DLP-sensitive data from a personal device if only DLP is enabled. The immediate risk is access from personal devices, not just content-based data loss.
D . Configure apps data access to Limited to only allow access to unrestricted services. This option typically refers to allowing specific APIs or services to be accessed by third-party apps, or perhaps limiting access within a highly restricted environment. It's not a direct control mechanism for user access from personal vs. company-issued devices to core Google Workspace applications.
Reference from Google Workspace Administrator:
Protect your business with Context-Aware Access: This is the primary documentation for Context-Aware Access, explicitly mentioning its use case for "Allow access to apps only from company-issued devices." Reference:
About Context-Aware Access: Provides an overview of how CAA works and its capabilities, including controlling access based on device security status (e.g., managed vs. unmanaged).

NEW QUESTION # 73
Your organization is about to conduct its biannual risk assessment. You need to help identify security risks by quickly reviewing all security settings for Gmail, Drive, and Calendar. What should you do?

A. In each individual organizational unit (OU), review the security settings.
B. In the Google Admin console, review the security health page.
C. In the reporting section of the Admin console, review the Gmail, Drive, and Calendar reports.
D. In the alert center, review all of the alerts.

Answer: B

Explanation:
The security health page in the Google Admin console provides an overview of security settings and highlights potential risks across various services, including Gmail, Drive, and Calendar. This page offers a consolidated view of the security posture of your organization, making it the most efficient option for quickly identifying security risks in preparation for a risk assessment.

NEW QUESTION # 74
You notice an increase in support tickets related to Gmail. Multiple users are reporting that their emails are not loading, and they are receiving error messages. You need to troubleshoot the issue and identify potential causes. What should you do?

A. Analyze the users' Gmail labels and filters to determine whether incoming emails are being inadvertently blocked.
B. Gather HAR files from affected users to capture network traffic and analyze request/response details.
C. Review the users' email forwarding settings to ensure that emails are not being redirected to incorrect addresses.
D. Collect the users' browser versions and extensions to identify potential compatibility issues.

Answer: B

Explanation:
When users report issues like "emails not loading" and "receiving error messages" in Gmail, especially if it's a new or widespread problem, it often points to network-related issues, client-side problems, or interactions between the browser and Google's servers. A HAR (HTTP Archive) file captures all the network requests and responses that occur in a web browser. This detailed log is invaluable for diagnosing web application issues, including:
Identifying specific error codes from the server.
Analyzing request and response headers.
Checking the timing of requests to see if there are performance bottlenecks.
Pinpointing blocked requests or failed resources.
Here's why the other options are less effective as the first troubleshooting step for this type of widespread issue:
A . Analyze the users' Gmail labels and filters to determine whether incoming emails are being inadvertently blocked. While labels and filters can affect email visibility, they typically wouldn't cause "emails not loading" or generic "error messages" for the Gmail interface itself. This would be more relevant if emails were simply missing, but the interface was functional.
B . Collect the users' browser versions and extensions to identify potential compatibility issues. This is a good secondary troubleshooting step. Browser versions, extensions, or even cached data can certainly cause issues. However, a HAR file can often reveal if the problem is at the browser level (e.g., an extension blocking a script) or deeper within the network interaction. If the HAR shows clean network traffic, then looking at browser specifics becomes more critical.
C . Review the users' email forwarding settings to ensure that emails are not being redirected to incorrect addresses. Email forwarding affects where emails go after they arrive in Gmail, not whether the Gmail interface itself loads or displays errors. This is irrelevant to the reported symptoms.
Reference from Google Workspace Administrator:
While there isn't a direct "Gmail troubleshooting with HAR files" page in the Google Workspace Admin Help, the concept of using HAR files for web application troubleshooting is a fundamental best practice, widely used by Google support themselves when diagnosing complex browser-related issues with Google Workspace services.
General Troubleshooting Steps for Google Workspace (Implicit HAR File Use): Google's support often requests HAR files when diagnosing browser or network-related issues with any of their web-based services. This is a common diagnostic tool.
How to Generate a HAR file: Instructions on how to generate a HAR file are commonly available from browser developers (Chrome, Firefox, Edge, etc.) and are often shared by support teams when troubleshooting web application problems.
Example (General Web Development/Troubleshooting Resource): Various online tutorials and browser developer documentation provide instructions on how to generate HAR files (e.g., Chrome DevTools, Firefox Network Monitor). These are standard tools for web troubleshooting.
By capturing a HAR file, you get a comprehensive picture of the communication between the user's browser and Google's servers, which is critical for identifying the root cause of loading errors and general functionality issues in a web application like Gmail.

NEW QUESTION # 75
Your company recently installed a free email marketing platform from the Google Workspace Marketplace. The marketing team is unable to access customer contact information or send emails through the platform. You need to identify the cause of the problem. What should you do first?

A. Check the OAuth scopes that are granted to the email marketing platform and ensure the platform has access to Contacts and Gmail.
B. Confirm that the "Manage Third-Party App Access" setting in the Admin console is enabled.
C. Verify that the email marketing platform's subscription is active and up-to-date.
D. Use the security investigation tool to review Gmail logs.

Answer: A

Explanation:
When a third-party application from the Google Workspace Marketplace is installed, it requests specific permissions (OAuth scopes) to access Google Workspace data and services. If the marketing team is unable to access customer contact information or send emails, the most likely cause is that the installed email marketing platform was not granted the necessary OAuth scopes for Contacts and Gmail during the installation or approval process.
Here's why other options are less likely to be the first step:
A . Verify that the email marketing platform's subscription is active and up-to-date. While important for continued use, a "free" platform from the Marketplace generally doesn't have a subscription that would prevent initial access to basic functions like contacts and sending emails unless it's a trial that expired, which isn't indicated as the primary problem. This would be a later troubleshooting step if scope issues are ruled out.
C . Confirm that the "Manage Third-Party App Access" setting in the Admin console is enabled. This setting controls whether users can install any third-party apps from the Marketplace. If it were disabled, the app likely wouldn't have been installed in the first place. If it was enabled and then disabled, the app would stop working, but the specific problem points to data access, not app disablement.
D . Use the security investigation tool to review Gmail logs. The security investigation tool is excellent for reviewing security events, but it's more for post-incident analysis or suspicious activity. In this scenario, the problem is a lack of functionality for a newly installed app, not a security breach or misconfiguration that would necessarily show up in Gmail logs immediately as an access issue for the app itself. The OAuth scopes are the more direct and initial point of failure.
Reference from Google Workspace Administrator:
Manage third-party app access to data: Google Workspace administrators can control which third-party apps can access their organization's data. This includes reviewing and managing OAuth API access for configured apps.
Reference:
Understanding OAuth scopes: When an application requests access to Google data, it does so by requesting specific "scopes." These scopes define the particular resources and operations that the application is allowed to perform. For an email marketing platform, scopes for https://www.googleapis.com/auth/contacts (or a more specific contact scope) and https://www.googleapis.com/auth/gmail.send (or a broader Gmail scope) would be crucial.
Controlling which third-party & internal apps can access Google Workspace data: This section in the Admin console specifically allows administrators to review "Configured apps" and check their "OAuth API access." This is where you would see the scopes granted to the email marketing platform.

NEW QUESTION # 76
Per regulatory requirements, your company is required to keep the data of employees located in Germany within Europe and the data of employees located in the US within the US. The employees in Germany are in a separate organizational unit (OU) than employees in the US. You need to ensure that where employee data is stored is in compliance with the location regulations.
What should you do?

A. Navigate to the Data Regions function in the Admin console. Select the Europe region for employees in Germany, and select the US region for US employees.
B. Create two Groups. Assign employees into the Germany or US Group based on their location. Use Google Drive trust rules to prevent sharing between the Groups.
C. Instruct employees to use Drive for desktop to keep documents on their corporate computers.
D. Navigate to the Data Regions function in the Admin console. Select 'No preference.'

Answer: A

Explanation:
Using the Data Regions function in the Google Admin console, you can specify where data is stored for different organizational units (OUs) based on their geographical location. This ensures that employee data for those in Germany is stored within Europe, while data for US employees is stored within the US, meeting the regulatory requirements for data locality. This approach automates compliance and eliminates the need for manual tracking or additional configurations.
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NEW QUESTION # 77
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