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Salesforce-Slack-Administrator Test Passing Score - Salesforce-Slack-Administrator Sample Exam

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic
Details

Topic 1

Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.

Topic 2

Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

Topic 3

App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.

Topic 4

Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.

Topic 5

User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.

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Salesforce Certified Slack Administrator Sample Questions (Q138-Q143):

NEW QUESTION # 138
As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies? (Select the best answer.)

A. Set the retention policy for public channels to keep all messages .and allow members to determine how long they'd like to keep messages in private channels.
B. Keep the default retention settings, but set a message retention policy of one month for channels with less important information.
C. Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.
D. Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.

Answer: D

NEW QUESTION # 139
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?

A. Direct message your key contact who belongs to the connected channel, so they are directly informed.
B. Send an @everyone in a message to your workspace-wide #general channel.
C. Send a message that includes an @channel and @here to #supplier-bindings.
D. Send a message that includes an @channel and @everyone to #supplier-bindings.

Answer: C

Explanation:
In Slack, @channel notifies everyone in a channel, whether or not they're currently active, while @here only notifies active members.
Slack documentation explains:
"Use @channel to notify everyone in a channel of important updates. Use @here to notify only those currently online." In a case where urgent communication needs to be received either now or seen first thing in the morning, using both ensures coverage without relying only on availability.
(Reference: Slack Administration Study Guide - Using Mentions and Channel Notifications Effectively)
-

NEW QUESTION # 140
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?

A. Slack data is stored on your company's servers.
B. Slack members can only access Slack when on the corporate network.
C. Slack data is encrypted at rest and in transit.
D. Workspace Admins can see all direct message content at any time through the Admin console.

Answer: C

Explanation:
Slack ensures that all customer data:
"Is encrypted at rest and in transit, using industry-standard encryption protocols." Workspace Admins cannot access direct messages unless data exports or eDiscovery tools are properly configured and approved. Slack data is stored on Slack-managed servers (AWS infrastructure) and not on customers' own servers by default. Access is not restricted solely to the corporate network unless additional security tools (like Slack Enterprise Mobility Management or VPNs) are enforced.
(Reference: Slack Administration Study Guide - Security and Compliance Overview)
-

NEW QUESTION # 141
In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)

A. A manager is actively brainstorming with the leadership team on new department initiatives.
B. A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.
C. A project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
D. A manager schedules time to thoroughly review a product release with their team.

Answer: C

Explanation:
Slack Clips are designed for:
"Recording and sharing video, voice, and screen recordings asynchronously to allow teams to consume and respond on their own schedule." A project manager sharing updates for review (B) is a perfect use case. Time-sensitive troubleshooting (A) and active brainstorming (D) are better suited for synchronous tools like Huddles. Scheduling reviews (C) suggests a live meeting rather than asynchronous communication.
(Reference: Slack Administration Study Guide - Using Clips for Asynchronous Collaboration)
-

NEW QUESTION # 142
You're an Org Owner for a financial organization's Slack Enterprise Grid.
Someone accidentally shared confidential financial statements in a public Slack channel.
You have since deleted the file; however, you want to track which users have downloaded the file from Slack.
What is the best way to do this?
(Select the best answer.)

A. Use the Audit Logs API to export the required public channel data.
B. Use the Audit Logs API to audit the file download action in the required public channel.
C. Use the Discovery APIs to export the required public channel data.
D. Use the Import/Export Data tool under workspace settings to export the required public channel data.

Answer: B

Explanation:
Slack recommends for security auditing:
"The Audit Logs API can capture file download activities, including which user downloaded a specific file." Discovery APIs (A) help with content search/export, not action tracking. Audit Logs API is for actions like downloads (B). Option C (export public channel data) and D (workspace data export) won't show specific download activities.
(Reference: Slack Administration Study Guide - Using the Audit Logs API)
-

NEW QUESTION # 143
......

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